Parent Resources Hub

We take the safety and well-being of our students very seriously, and we have a comprehensive Emergency Crisis & Response Plan in place with our trained guides and team. In the unfortunate event of a medical emergency during the program, rest assured that your child will receive prompt and appropriate medical attention.

As part of our safety protocols, we request that parents or guardians be listed as emergency contact if they would like to receive updates about their child’s condition. In such cases, we will keep you informed throughout the emergency situation, ensuring transparency and peace of mind for families. Your child’s safety is our top priority, and we are well-prepared to handle any unforeseen medical incidents with the utmost care and professionalism.

We take every precaution to ensure your child’s well-being during site visits and outdoor activities. Read more about our protocols 

Our commitment to safety includes the following measures:

• Trained Staff: Your child will be accompanied by our highly trained and experienced staff members and guides during all activities and site visits. These individuals are well-versed in the specific program itinerary and destination, and they are skilled in managing various situations that may arise.
• Strict Adherence to Safety Protocols: Safety protocols and guidelines are not merely suggestions but strict requirements that are enforced consistently throughout the program. These protocols cover areas such as transportation, group dynamics, behavior expectations, and emergency procedures.
• Risk Assessment: Before each activity or site visit, our staff conducts a thorough risk assessment to identify potential hazards and take appropriate preventive measures. This includes evaluating the suitability of equipment and ensuring participants are adequately prepared.
• Emergency Response Planning: We maintain a well-defined Emergency Crisis & Response Plan, which includes procedures for immediate medical attention, evacuation, and communication with emergency contacts in the event of an emergency. Our staff is trained to implement this plan swiftly and effectively.
• Supervision: Participants are under constant supervision during all activities. Staff-to-participant ratios are carefully maintained to ensure that everyone receives the attention and guidance they need.
• Local Knowledge: Our staff and guides possess local knowledge and are familiar with the destinations. This ensures that they can navigate the area safely and provide valuable insights to enhance the learning experience.
• Safety Briefings: Before each activity or site visit, participants receive safety briefings to inform them of potential risks and safety measures to follow. This empowers them to be active participants in their own safety.
• Continuous Monitoring: Our staff continuously monitors the participants’ well-being and behavior, intervening when necessary to ensure a safe and enjoyable experience for all.

Yes, participants are allowed to bring prescription medications with them during the program. We understand that some students may have specific medical needs that require prescription medications.

To ensure a smooth experience, we strongly recommend that participants check the local laws and entry policies of each country they will be visiting before they travel. It’s essential to be aware of any regulations or documentation requirements related to bringing prescription medications into a foreign country.

Additionally, we advise participants to consult with their healthcare provider, counselor, or doctor before traveling. Your child’s healthcare provider can offer guidance on managing medications while abroad, including any adjustments or precautions that may be necessary due to changes in time zones, dietary habits, or environmental conditions.

By being well-informed about the destination-specific regulations and discussing their travel plans with their doctor, participants can ensure that they have all the necessary information and preparations in place to safely bring and manage their prescription medications during the program.

A detailed packing list will be provided to your child before the program in the Course Catalog, outlining essential items and clothing suitable for the destination and activities. The Course Catalog can be found in their online Student Portal.

Staying informed about your child’s progress during the program is important, and we encourage students to take an active role in updating and communicating with their parents and loved ones.

Throughout the program, students are responsible for keeping their families and friends updated on their experiences. They will have access to Wi-Fi, which facilitates communication, and they are encouraged to use this connectivity to stay in touch.

In addition to direct communication with your child, we also recommend that parents follow our program updates on social media platforms such as Instagram and Facebook. By following @greenprogram, you can access valuable insights into program activities, experiences, and important updates in real-time.

While students have busy schedules during the day, with classes and outdoor activities, they do have free time in the evenings to check in with their families and friends. This provides an excellent opportunity for students to share their daily adventures and for parents to stay connected with their student’s journey during their time abroad.

You can contact our TGP support team via email at [email protected] or phone (+1 215-821-0935) on Monday-Fridays between 9:30 AM – 5:00 PM ET (excluding U.S. holidays), and we will respond promptly to address any questions or concerns.