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We take the safety and well-being of our participants very seriously, and we have a comprehensive Emergency Crisis & Response Plan in place with our trained guides and team. In the unfortunate event of a medical emergency during the program, rest assured that your participant will receive prompt and appropriate medical attention.

As part of our safety protocols, we request that participants provide emergency contacts if they would like to receive updates in an emergency. In such cases, we will keep the emergency contact informed throughout the emergency, ensuring transparency and peace of mind for families. Your participant’s safety is our top priority, and we are well-prepared to handle any unforeseen medical incidents with the utmost care and professionalism.

You will be able to maintain contact with your participant throughout the program. Participants will have access to Wi-Fi, which allows for communication. We recommend using messaging apps like WhatsApp for convenient and cost-effective communication.

Please be aware that participants will have busy schedules during the day, with classes and outdoor activities. However, they will have free time in the evenings to check in with their families and friends. This is an excellent opportunity to hear about their daily experiences and adventures while they’re abroad.

International travel today can sometimes bring extra steps and uncertainty. We’re here to make sure participants and their families feel prepared.

• Passports & Visas: Ensure passports are valid for at least 6 months beyond the program dates. Participants should check visa requirements for their destination well in advance.

• Re-Entry Guidance: If your student is traveling on a study visa or residency permit, we recommend carrying digital and printed copies of documentation such as:

  • Current visa and passport

  • University enrollment verification

  • Program acceptance letter

  • Resource: U.S. Homeland Security “Traveling as an International Student” 

• Border & Immigration Updates: Policies can shift quickly. TGP monitors advisories and encourages participants to confirm with their school’s international office or embassy before traveling.

TGP carefully designs all site visits and outdoor activities to be both safe and enriching, offering participants hands-on, real-world learning experiences that complement their study abroad journey.

Our safety measures include:

• Trained Staff: Participants are accompanied by experienced TGP staff and guides who are skilled in managing activities, navigating destinations, and responding to any situation.

• Strict Safety Protocols: All safety guidelines are enforced, covering transportation, group behavior, and emergency procedures.

• Risk Assessment: Each activity undergoes a thorough risk evaluation, including equipment checks and preparation to prevent hazards.

• Emergency Response Planning: A comprehensive Emergency Crisis & Response Plan ensures immediate medical attention, evacuation procedures, and communication with emergency contacts if needed.

• Supervision: Staff-to-participant ratios are maintained to provide personalized guidance and attention at all times.

• Local Knowledge: Our guides’ familiarity with each destination ensures safe navigation and enhances the educational value of the experience.

• Safety Briefings: Participants receive pre-activity briefings to understand potential risks and safety practices, encouraging responsible participation.

• Continuous Monitoring: Staff continuously monitor well-being and behavior, stepping in whenever necessary to maintain a safe and enjoyable experience.

Why it matters: These carefully managed activities not only keep participants safe but also provide hands-on learning and cultural immersion, making site visits and outdoor experiences a rewarding part of the study abroad program.

Travel medical insurance is compulsory for all our Programs.

We require that, at a minimum, you are covered for medical expenses, including emergency repatriation throughout your travels. We strongly recommend that the policy also covers personal liability, cancellation, curtailment, and loss of luggage and personal effects. When traveling on a trip, you will not be permitted to join the group until evidence of medical insurance and the insurance company’s 24-hour emergency contact number has been provided to us.

If you have credit card insurance, we will require details of the participating insurer/underwriter, the level of coverage, policy number, and emergency contact number rather than the bank’s name and credit card details. Please contact your bank for these details prior to arriving in-country.

Participants are free to choose their preferred provider. Past participants have had positive experiences using World Nomads.

A detailed packing list will be provided to your child before the program in the Course Catalog, outlining essential items and clothing suitable for the destination and activities. The Course Catalog can be found in their online Student Portal.

Packing smart helps ensure a safe and comfortable experience.

• Essentials: Passport, visa (if required), program documents, and copies of all IDs.

• Health & Safety: Small first aid kit, sunscreen, medications, reusable water bottle, and hand sanitizer.

• Clothing: Weather-appropriate layers, comfortable walking shoes, and respectful attire for cultural visits.

• Electronics: Chargers, travel adapters, and offline copies of important contacts.

• Pro Tip: Keep one set of essential items (passport, phone, change of clothes, medications) in carry-on luggage.

Yes, participants are allowed to bring prescription medications with them during the program. We understand that some students may have specific medical needs that require prescription medications.

To ensure a smooth experience, we strongly recommend that participants check the local laws and entry policies of each country they will be visiting before they travel. It’s essential to be aware of any regulations or documentation requirements related to bringing prescription medications into a foreign country.

Additionally, we advise participants to consult with their healthcare provider, counselor, or doctor before traveling. Your participant’s healthcare provider can offer guidance on managing medications while abroad, including any adjustments or precautions that may be necessary due to changes in time zones, dietary habits, or environmental conditions.

By being well-informed about the destination-specific regulations and discussing their travel plans with their doctor, participants can ensure that they have all the necessary information and preparations in place to safely bring and manage their prescription medications during the program.

We equip participants with the knowledge to travel smart and stay safe.

• Everyday Safety:

  • Travel with a buddy whenever possible

  • Keep valuables secure and be alert in busy areas

  • Know emergency numbers and safe meeting points

• Local Laws & Customs: Drinking ages, behavior expectations, and cultural norms differ by country. We brief participants on what to expect and how to show respect.

• Incident Response: In the unlikely event of theft or safety concerns, our staff is trained to assist immediately.

Staying informed about your participant’s progress during the program is important, and we encourage students to take an active role in updating and communicating with their parents and loved ones.

Throughout the program, participants are responsible for keeping their families and friends updated on their experiences. They will have access to Wi-Fi, which facilitates communication, and they are encouraged to use this connectivity to stay in touch.

In addition to direct communication with your participant, we also recommend that parents follow our program updates on social media platforms such as Instagram and Facebook. By following @greenprogram on Instagram, you can access valuable insights into program activities, experiences, and important updates in real-time.

While students have busy schedules during the day, with classes and outdoor activities, they have free time in the evenings to check in with their families and friends. This provides an excellent opportunity for students to share their daily adventures and for parents to stay connected with their participant’s journey during their time abroad.

We’re committed to supporting students’ well-being.

• Culture Shock & Homesickness: These are normal parts of travel, and we support students with tools to manage them.

• Peer Community: Cohorts are designed to foster strong support systems and self-advocacy among participants.

• Staff Support: Our team is available for check-ins and can connect students to professional support resources if needed.

• Virtual Counseling Options: We advise participants to ask their travel medical insurance provider or counselor about virtual counseling options during their travels.

• Encouragement for Families: Remind your participant that reaching out is okay—they don’t have to navigate challenges alone.

You can contact our TGP support team via email at info@thegreenprogram.com or phone (+1 215-821-0935) on Monday-Fridays between 9:30 AM – 5:00 PM ET (excluding U.S. holidays), and we will respond promptly to address any questions or concerns.